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Warranty of Goods / Services

All our goods/services will serve their intended functions.

All warranty conditions are stated in the product/services information provided, unless the manufacturer has provided none.

Prices

All our prices are nett. No discounts will be given unless during monthly promotions.

Delivery Services

Delivery is free for goods purchased above S$100.00 and delivered within Singapore. Deliveries outside of Singapore will be charged according to the prevailing shipment rates.

Cancellation of Orders

We will refund the amount paid if the order is cancelled due to the unavailability of goods or our inability to deliver the goods within the agreed time frame.

We will not entertain any cancellations once the order is confirmed and submitted by the customer.

Confirmation of Orders

We will send an electronic acknowledgement to the customer within 24 hours upon successful submission of the electronic order. If items ordered are unavailable, a message will be sent to the customer for further action.

Feedback

We welcome your feedback. Should you feel dissatisfied with any of our goods or services, please contact us. Alternatively, customers may refer their complaints to the BusinessTrust Secretariat if they are not satisfied with the resolution of the complaint. Complaints can be referred to:

BusinessTrust Secretariat

Mr Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane
Singapore 188307
Email: ramesh@cnsg.com.sg
http://www.commercetrust.com.sg